Refund Policy

Refund Policy

At A1playing, we aim to provide the best gaming experience for our users. Please read our refund policy carefully:

1. Eligibility for Refunds:

   • Refunds are only applicable in cases of technical errors or unauthorized transactions.
   • Refund requests must be submitted within 7 days of the transaction date.

2. Non-Refundable Transactions:

   • Funds lost during gameplay are non-refundable.
   • Deposits made and utilized within the game cannot be refunded.

3. Process for Requesting Refunds:

   • Submit a refund request by contacting our customer support team at [support email/phone number].
   • Provide transaction details and proof of payment for verification.

4. Verification and Approval:

   • Refund requests will be reviewed and processed within 10 business days.
   • A1playing reserves the right to approve or deny refund requests based on the circumstances.

5. Mode of Refund:

   • Approved refunds will be credited back to the original payment method used for the transaction.

6. Abuse of Refund Policy:

   • Users attempting to abuse the refund policy may have their accounts suspended or terminated.

If you have any questions regarding our refund policy, please reach out to our support team.